Australia Post review by John
John
I registered an envelope at Ringwood East (Vic) P.O on Thur 7th March, to be delivered to Collins St in Melbourne CBD. I saw the first update on Sunday 10th, when letter had got to Dandenong Sth. I was then informed it had been delivered on Tues 13th. So, 6 days to travel about 30 kms is not brilliant, but at least it's been delivered. But two queries: 1. The example tracking number shown on the tracking screen is a 22-digit number, all numeric. The only way I could track my number was by adding RPP to start of number i.e. making it a 25-digit number, alpha-numeric. 2. When I go to option to track letter's journey, it showed it still at Ringwood East when it was in Dandenong, and it's now showing in Dandenong South when it's been delivered. Aus Post can't provide an accurate example for users to follow, and their map isn't updated by their own information. I think Aus Post needs to hire some better programmers if they want us to go online,
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Other comments
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Molly
Absolutely thrilled with Australia Post this time! They delivered my package right on time, even in a remote area. The courer was super friendly and even gave me a heads up before arriving. Top-notch service!
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Chris
Really disappointed!!! My package was delayed without any clear reason, and it ended up arriving a week later than expected. Not what I signed up for.
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Liam
I had a terrible experience . They left my package out in the rain without any protection, and it was damaged when it finally arrived. Customer service wasn't much help either!!!
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Mary
My experience with delivery was okay. The delivery was on time, but the driver didn't ring the doorbell or knock, so I almost missed it. Just a small hiccup in an otherwise standard delivery
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Elaine Tedesco
Mailed documents express post expecting them to be delivered next day or 2nd day. They were important. Posted on 19/10, arrived after27/10. Very poor
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Barry
Your guess is as good as mine one site, not registered yet, deliver today, delivery was ment to be30 Oct, their sites recons 9th to 13th Nov. They clearly have no idea. What a sambles
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